Illness and treatment

We want you and your next-of-kin to be given sufficient information, help and guidance to allow you to live with your illness, injury or condition in the best way possible. Each treatment is individually prescribed by the treating physician/psychologist in consultation with the patient.

Access to patient recordshttps://helse-bergen.no/en/illness-and-treatment/access-to-patient-recordsAccess to patient recordsAll patient treatments must be documented in the patient's records. Patients are entitled to receive a copy of their patient records.23.08.2016 11:51:34
Breaches of the waiting list guaranteehttps://helse-bergen.no/en/illness-and-treatment/breaches-of-the-waiting-list-guaranteeBreaches of the waiting list guaranteeIf the deadline you have been given for your assessment/treatment approaches and you have yet to be given an appointment, please contact the hospital to enquire about your appointment.06.09.2016 11:49:58
Complaintshttps://helse-bergen.no/en/illness-and-treatment/complaintsComplaintsIf you believe that your patient rights have been breached, we encourage you to contact the relevant department as soon as possible. This will allow the department to review its practices. Formal complaints must be made in writing.06.09.2016 11:52:48
Copies of patient records loghttps://helse-bergen.no/en/illness-and-treatment/copies-of-patient-records-logCopies of patient records logYou may request a copy of the log showing who has accessed your electronic patient records.06.09.2016 11:54:22
Entitlement to necessary healthcarehttps://helse-bergen.no/en/illness-and-treatment/entitlement-to-necessary-healthcareEntitlement to necessary healthcareThose patients who, due to their health condition, require treatment most urgently should be given status as priority patients.06.09.2016 11:55:19
Free Hospital Choicehttps://helse-bergen.no/en/illness-and-treatment/free-hospital-choiceFree Hospital ChoiceFree Hospital Choice is a scheme that allows patients to be referred for assessment/examination/treatment by the specialist health service at a hospital or treatment centre of their choice.06.09.2016 11:56:44
The Health and Social Services Ombudsmanhttps://helse-bergen.no/en/illness-and-treatment/the-health-and-social-services-ombudsmanThe Health and Social Services OmbudsmanThe Health & Social Services Ombudsman works to protect the needs, interests and legal rights of patients. The Ombudsman also strives to raise the quality of the health service.06.09.2016 11:58:11
Waiting timeshttps://helse-bergen.no/en/illness-and-treatment/waiting-timesWaiting timesThe waiting times outlined on the Free Hospital Choice website are an estimate of how long low-priority patients can expect to have to wait.06.09.2016 11:59:53