| Access to patient records | https://helse-bergen.no/en/illness-and-treatment/access-to-patient-records | Access to patient records | All patient treatments must be documented in the patient's records. Patients are entitled to receive a copy of their patient records. | 23.08.2016 11:51:34 |
| Breaches of the waiting list guarantee | https://helse-bergen.no/en/illness-and-treatment/breaches-of-the-waiting-list-guarantee | Breaches of the waiting list guarantee | If the deadline you have been given for your assessment/treatment approaches and you have yet to be given an appointment, please contact the hospital to enquire about your appointment. | 06.09.2016 11:49:58 |
| Children as relatives of patients | https://helse-bergen.no/en/illness-and-treatment/children-as-relatives-of-patients | Children as relatives of patients | This information is for anyone with children or teenagers in their family. You may be the patient, a relative of the patient or the parent of a sick child who has brothers or sisters. | 04.03.2021 14:38:22 |
| Copies of patient records log | https://helse-bergen.no/en/illness-and-treatment/copies-of-patient-records-log | Copies of patient records log | You may request a copy of the log showing who has accessed your electronic patient records. | 06.09.2016 11:54:22 |
| Entitlement to necessary healthcare | https://helse-bergen.no/en/illness-and-treatment/entitlement-to-necessary-healthcare | Entitlement to necessary healthcare | Those patients who, due to their health condition, require treatment most urgently should be given status as priority patients. | 06.09.2016 11:55:19 |
| Free Hospital Choice | https://helse-bergen.no/en/illness-and-treatment/free-hospital-choice | Free Hospital Choice | Free Hospital Choice is a scheme that allows patients to be referred for assessment/examination/treatment by the specialist health service at a hospital or treatment centre of their choice. | 06.09.2016 11:56:44 |
| Right to complain | https://helse-bergen.no/en/illness-and-treatment/complaints | Right to complain | If you believe that your patient rights have been breached, we encourage you to contact the relevant department as soon as possible. This will allow the department to review its practices. Formal complaints must be made in writing. | 06.09.2016 11:52:48 |
| The Health and Social Services Ombudsman | https://helse-bergen.no/en/illness-and-treatment/the-health-and-social-services-ombudsman | The Health and Social Services Ombudsman | The Health & Social Services Ombudsman works to protect the needs, interests and legal rights of patients. The Ombudsman also strives to raise the quality of the health service. | 06.09.2016 11:58:11 |
| Waiting times | https://helse-bergen.no/en/illness-and-treatment/waiting-times | Waiting times | The waiting times outlined on the Free Hospital Choice website are an estimate of how long low-priority patients can expect to have to wait. | 06.09.2016 11:59:53 |