The Health and Social Services Ombudsman
The Health & Social Services Ombudsman works to protect the needs, interests and legal rights of patients. The Ombudsman also strives to raise the quality of the health service.
You may contact the Health & Social Services Ombudsman if:
- your rights as a patient or next-of-kin have been breached
- you are dissatisfied with the care you have received
- you are looking for help to resolve a dispute
- you are looking for advice and guidance
The Ombudsman can provide more information about patient rights and/or help patients make a complaint about the health service or make a claim for compensation from the NPE.
The Health & Social Services Ombudsman treats all enquiries confidentially, and the service is free of charge. You may remain anonymous if you wish.
You may contact the Health & Social Services Ombudsman in your county of residence regardless of where you received care from the specialist health service.
Contact information
The Health & Social Services Ombudsman in Hordaland
Telephone: (+47) 55 21 80 90
Telephone hours: 09.00–11.30 and 12.00–14.30
Email: hordaland@pobo.no
Address: Vaskerelven 39, 5014 Bergen
Last updated 9/6/2016