The Health and Social Services Ombudsman

The Health & Social Services Ombudsman works to protect the needs, interests and legal rights of patients. The Ombudsman also strives to raise the quality of the health service.

​You may contact the Health & Social Services Ombudsman if:


  • your rights as a patient or next-of-kin have been breached
  • you are dissatisfied with the care you have received
  • you are looking for help to resolve a dispute
  • you are looking for advice and guidance

The Ombudsman can provide more information about patient rights and/or help patients make a complaint about the health service or make a claim for compensation from the NPE.

The Health & Social Services Ombudsman treats all enquiries confidentially, and the service is free of charge. You may remain anonymous if you wish.

You may contact the Health & Social Services Ombudsman in your county of residence regardless of where you received care from the specialist health service.​

Contact information

The Health & Social Services Ombudsman in Hordaland
Telephone: (+47) 55 21 80 90
Telephone hours: 09.00–11.00 and 12.30–14.30
Address: Vaskerelven 39, 5014 Bergen