You may contact the Health & Social Services Ombudsman if:
- your rights as a patient or next-of-kin have been breached
- you are dissatisfied with the care you have received
- you are looking for help to resolve a dispute
- you are looking for advice and guidance
The Ombudsman can provide more information about patient rights and/or help patients make a complaint about the health service or make a claim for compensation from the NPE.
The Health & Social Services Ombudsman treats all enquiries confidentially, and the service is free of charge. You may remain anonymous if you wish.
You may contact the Health & Social Services Ombudsman in your county of residence regardless of where you received care from the specialist health service.
The Health & Social Services Ombudsman in Hordaland
Telephone: (+47) 55 21 80 90
Telephone hours: 09.00–11.00 and 12.30–14.30
Address: Vaskerelven 39, 5014 Bergen