Breaches of the waiting list guarantee

If the deadline you have been given for your assessment/treatment approaches and you have yet to be given an appointment, please contact the hospital to enquire about your appointment.

If the deadline has passed and your assessment/treatment has not started, you can contact HELFO (the Norwegian Health Economics Administration). HELFO is responsible for arranging alternative treatment at a different public or private hospital – even abroad, if necessary.

Read more about your ​​rights in case of exceeded waiting time​ (helsenorge.no)​

Contact information
HELFO Patient Referral Unit
If you would like to be offered another healthcare provider, you must telephone Helfo on 96 09 65 33.

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