Communication

The Department of Communication at Haukeland University Hospital is responsible for the internal and external communication activities at the hospital. The department is advisor to ensure good communication both within the hospital and between the hospital and patients, relatives, media and the people in Bergen and Hordaland. We use various channels, such as helse-bergen.no, social media, and brochures.

Contact

Phone: 004755976000
Out-of-hours and weekends 004795890445
Email: info@helse-bergen.no

Jørgen Sandberg Hus
Visiting address: Jonas Lies vei 73(Google maps); 5021 Bergen

How to get to the hospital

There are several ways of getting to Haukeland University Hospital by public transport. Here follows a brief summary.

The term Pasientreiser (patient travel) is used to describe travel to and from authorised treatments. The hospital is responsible for providing patient travel and will meet the cost of the cheapest mode of travel on behalf of the patient. You can read more on the Pasientreiser website. The website also contains information about the Helseekspress and Helsebuss bus services.

Bus
Several scheduled bus routes stop at the hospital. There is also a number of commuter bus routes running between different parts of Bergen and the hospital.
Skyss has produced a dedicated route map for Haukeland University Hospital (PDF) showing which bus routes stop at the hospital. At Skyss.no you will find complete bus routes with details of stops and departure times.
Tide and Nettbuss operate express coaches on several long-distance routes to the centre of Bergen.

Bybanen light railway
The closest Bybanen station is Kronstad. Walking from Kronstad to the hospital takes around 10 minutes. Timetables are available at Skyss.no.

Taxi
There are usually taxis available at the taxi rank outside the main hospital building (Sentralblokka). If not, our receptionists are on hand 24 hours a day and can help book a taxi for you.

Train
Bergen Train Station in the centre of Bergen is the closest mainline station to Haukeland University Hospital. The distance between the station and the hospital is around 2.5 km and is served by several bus routes.

Air
Bergen Airport in Flesland is just under 20 km from Haukeland University Hospital. There is no direct airport bus between Haukeland and Bergen Airport, but you can take the airport bus to and from the centre of Bergen.

Waiting areas
There is a separate waiting area near the reception in the main hospital building (Sentralblokka) for patients and next-of-kin waiting for transport.

Parking

Parking facilities at Haukeland are divided into separate zones in and around the hospital grounds.

Parking spaces are very limited, however. Out of consideration for those who need to travel to the hospital using their own car, we strongly urge those who are able to do so to use public transport.

Practical information

Food and catering

Library

The patient library allows patients and their next-of-kin to borrow books, DVDs and periodicals.

We have a large selection of books, comic books, audiobooks, digital books/cards and PlayStation, Wii and Xbox games, as well as DVDs, CDs, periodicals, newspapers and music.
We also lend DAB radios and playback equipment for films, audiobooks and music.

Opening hours
Monday, Wednesday and Friday 11.30–15.30.
Tuesday and Thursday 11.30–17.30.

Book trolleys
Every Monday, Tuesday and Thursday we visit the departments with our book trolley. If you would like to borrow something but are unable to make it to the library, feel free to contact us during opening hours, and we will deliver the requested material to you.

Computers and printers
The library has a public computer and printer/photocopier. Patients and next-of-kin are welcome to use the internet, do their online banking, print off plane tickets etc.

Visual art
We also lend visual art. Please contact us for more information.

Pharmacy

There is a pharmacy in the foyer of the main hospital building (Sentralblokka). This is a public pharmacy operated by Sjukehusapoteka Vest.

Visiting times

Ordinary hospital visiting hours are between 17.00 and 20.00. Most departments are also able to welcome visitors outside these times. We ask that visitors show consideration for other patients by going to the day room, for example.

If a patient is too ill to leave the room, we kindly ask that you arrange any visits outside normal visiting hours with the staff in the department in advance.

Wireless Internett

We are happy to offer free wireless internet access to patients and visitors.

To access the WiFi service, connect to the gjest.ihelse.net network. Open your browser, to get access to username and password.

New users
For first-time usage, access your Web Browser to register your relevant details to receive a username and password via your registered mobile number, with immediate access available upon completing registration. Each session will expire after 31 days.

Please note that signal strength may be weaker in certain parts of the hospital and during peak usage periods.

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