Accident and Emergency Department

When you arrive as a patient in the Accident and Emergency Department, please contact the staff in the reception for registration.
Patients will be prioritized on arrival and treated on the basis of the seriousness of their condition. At times you will have to wait because other patients with acute illnesses and injuries require immediate medical attention.

Accident & emergency:

For critical or lifethreatening conditions, acute illness or injury - PLEASE CALL 113
(equivalent to 911)

Public Medical Word:

For minor injuries or minor ailments,
please contact the Public Medical Ward:
Telephone number 55 56 87 60

Contact information

How to get to the hospital

There are several ways of getting to Haukeland University Hospital by public transport. Here follows a brief summary.

The term Pasientreiser (patient travel) is used to describe travel to and from authorised treatments. The hospital is responsible for providing patient travel and will meet the cost of the cheapest mode of travel on behalf of the patient. You can read more on the Pasientreiser website. The website also contains information about the Helseekspress and Helsebuss bus services.

Bus
Several scheduled bus routes stop at the hospital. There is also a number of commuter bus routes running between different parts of Bergen and the hospital.
Skyss has produced a dedicated route map for Haukeland University Hospital (PDF) showing which bus routes stop at the hospital.

At the website Skyss.no you will find complete bus routes with details of stops and departure times.
Tide and Nettbuss operate express coaches on several long-distance routes to the centre of Bergen.

Bybanen Light Rail
The closest Bybanen station is Haukeland sjukehus, only a 5 minute walk from the station to the hospital. The station is located to the North of the hospital main building, Sentralblokka, next to the buildings Glasblokkene. Timetables are available at the website Skyss.no.

Taxi
There are usually taxis available at the taxi rank outside the main hospital building (Sentralblokka). If not, our receptionists are on hand 24 hours a day and can help book a taxi for you.

Train
Bergen Train Station in the centre of Bergen is the closest mainline station to Haukeland University Hospital. The distance between the station and the hospital is around 2.5 km and is served by several bus routes and the Bybanen Light Rail (line 2).

Airplane
Bergen Airport in Flesland is just under 20 km from Haukeland University Hospital. There is no direct airport bus between Haukeland and Bergen Airport, but you can take the airport bus to and from the centre of Bergen.

Waiting areas
There is a separate waiting area near the reception in the main hospital building (Sentralblokka) for patients and next-of-kin waiting for transport.

Parking

Parking facilities at Haukeland are divided into separate zones in and around the hospital grounds.

Parking spaces are very limited, however. Out of consideration for those who need to travel to the hospital using their own car, we strongly urge those who are able to do so to use public transport.

Practical information

Food and catering

Library

The patient library allows patients and their next-of-kin to borrow books, DVDs and periodicals.

We have a large selection of books, comic books, audiobooks, digital books/cards and PlayStation, Wii and Xbox games, as well as DVDs, CDs, periodicals, newspapers and music.
We also lend DAB radios and playback equipment for films, audiobooks and music.

Opening hours
Monday, Wednesday and Friday 11.30–15.30.
Tuesday and Thursday 11.30–17.30.

Book trolleys
Every Monday, Tuesday and Thursday we visit the departments with our book trolley. If you would like to borrow something but are unable to make it to the library, feel free to contact us during opening hours, and we will deliver the requested material to you.

Computers and printers
The library has a public computer and printer/photocopier. Patients and next-of-kin are welcome to use the internet, do their online banking, print off plane tickets etc.

Visual art
We also lend visual art. Please contact us for more information.

Pharmacy

There is a pharmacy in the foyer of the main hospital building (Sentralblokka). This is a public pharmacy operated by Sjukehusapoteka Vest.

Visiting times

Ordinary hospital visiting hours are between 17.00 and 20.00. Most departments are also able to welcome visitors outside these times. We ask that visitors show consideration for other patients by going to the day room, for example.

If a patient is too ill to leave the room, we kindly ask that you arrange any visits outside normal visiting hours with the staff in the department in advance.

Waiting areas

Patients waiting for transport may do so in a designated waiting area in the foyer in the main hospital building (Sentralblokka). The waiting area is designed to make the wait as comfortable as possible for both patients and next-of-kin.

Opening hours
Staffed waiting area Monday to Friday: 08:15–17:00
Telephone: 05515

The waiting area offers reclining chairs, coffee tables with seats, magazines and coffee.

In the daytime the waiting area is staffed by two transport planners from the Department of Patient Travel. The transport planners are not medically trained but can assist you if there are any changes to your planned travel.

Patient travel must be booked by the discharging department before the patient arrives in the waiting area.
The departments are responsible for referring patients to the waiting area based on a medical assessment.
Patients who need to wait longer than 2 1/2 hours for their booked travel should do so in their department.
The department should make its assessments, including medical assessments, on the basis that the waiting area is not permanently staffed and not staffed by medical personnel.

Patients travelling by air may contact the hosts in the waiting area, who will help organise an airport transfer.

In special circumstances the waiting area may be unmanned for limited periods during opening hours.

Patients who require care and who are in the waiting area at ordinary closing time will be referred back to the discharging department. The discharging department will then look after the patient.
Patients who have been allocated patient transport after 15.30 and who require care must wait in their department. Those who do not require care may wait at the edge of the waiting area.

Wireless Internett

All patients and visitors can use free wireless internet in most areas of the hospital.

Gjest.ihelse.net is a wireless network for visitors, patients and staff.

How to connect to our guest network:

Connect to the wireless guest network (gjest.ihelse.net)
A browser should open automatically. (If the login window does not appear, try to open the browser manually).
Read the terms carefully.
Press "Accept" when you have read and understood the terms.

The login takes place automatically on units after the first login, as long as the account is active. It will only be necessary to log in once per unit per 31 days.

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