HELSENORGE
Velg språk

Treatment abroad

Patients whose treatment cannot be provided in Norway are entitled to treatment abroad subject to certain criteria. This entitlement is enshrined in the Patients' Rights Act Section 2-1 b, fifth paragraph.

Read more about Treatment abroad

Treatment abroad

Application form

The unit for treatment abroad at Helse Vest is responsible for processing applications from patients who are registered residents in Rogaland, Hordaland and Sogn og Fjordane.

We ask applicants to use the attached application form for treatments abroad. The application guide lists the documentation that you should provide with your application. 

Applications should ideally be submitted electronically, but completed and signed paper applications with attachments may be sent to: 

By post:

Eining for Utanlandsbehandling 
Helse Bergen HF 
Postboks 1400 
5021 Bergen 

Contact 

Randi Rune 00 47 55 97 69 29
Gry Kolås 00 47 55 97 47 87 or 
Nina Næsheim 00 47 55 97 38 34 


Entitlement to treatment abroad

The Patients' Rights Act Section 2-1 b, fifth paragraph, stipulates that patients who cannot be treated in Norway are entitled to treatment abroad subject to certain criteria.

Criteria
The patient must be entitled to necessary healthcare from the specialist health service. 
The patient's condition cannot be treated in Norway due to a lack of medical expertise. 
Patients are not entitled to treatment abroad if adequate and reliable treatments for the patient's condition are available in Norway. 

This applies even if other methods of treatment are available abroad. Long waiting times for treatment in Norway do not entitle patients to treatment abroad under this arrangement. Experimental or exploratory treatments are usually not covered.

Who may apply?

Applications for treatment abroad are usually made by the hospital consultant, but GPs, patients and other parties authorised by the patient may also apply.

Patients may apply for reimbursement after completing their treatment, but it is recommended that they apply in advance. By not applying in advance, the patient risks having to meet the full cost of treatment, travel and accommodation. 

In such cases the patient will not be entitled to compensation from the NPE in the event of a medical error.

Patients whose applications are rejected may appeal to the Norwegian Governmental Appeal Board Regarding Medical Treatment Abroad. 

Contact information

How to get to the hospital

​There are several ways of getting to Haukeland University Hospital by public transport. Here follows a brief summary.

​​​​​​​The term Pasientreiser (patient travel) is used to describe travel to and from authorised treatments. The hospital is responsible for providing patient travel and will meet the cost of the cheapest mode of travel on behalf of the patient. You can read more on the Pasientreiser website​. The website also contains information about the Helseekspress and Helsebuss bus services.

Bus
Several scheduled bus routes stop at the hospital. There is also a number of commuter bus routes running between different parts of Bergen and the hospital.
Skyss has produced a dedicated route map for Haukeland University Hospital (PDF)​ showing which bus routes stop at the hospital. 
At the website Skyss.no you will find complete bus routes with details of stops and departure times.
Tide and Nettbuss operate express coaches on several long-distance routes to the centre of Bergen.

Bybanen Light Rail
The closest Bybanen station is Haukeland sjukehus, only a 5 minute walk from the station to the hospital. The station is located to the North of the hospital main building, Sentralblokka, next to the buildings Glasblokkene. Timetables are available at the website Skyss.no​.

Taxi
There are usually taxis available at the taxi rank outside the main hospital building (Sentralblokka). If not, our receptionists are on hand 24 hours a day and can help book a taxi for you.

Train
Bergen Train Station in the centre of Bergen is the closest mainline station to Haukeland University Hospital. The distance between the station and the hospital is around 2.5 km and is served by several bus routes and the Bybanen Light Rail (line 2).

Airplane
Bergen Airport in Flesland is just under 20 km from Haukeland University Hospital. There is no direct airport bus between Haukeland and Bergen Airport, but you can take the airport bus to and from the centre of Bergen.

Waiting areas
There is a separate waiting area near the reception in the main hospital building (Sentralblokka) for patients and next-of-kin waiting for transport.

Parking

​Parking facilities at Haukeland are divided into separate zones in and around the hospital grounds.
​​
Parking spaces are very limited, however. Out of consid​​eration for those who need to travel to the hospital using their own car, we strongly urge those who are able to do so to use public transport​.

Read more about parking

Practical information

Food and catering

Read more about Food and catering.

Library

The patient library allows patients and their next-of-kin to borrow books, DVDs and periodicals.
​
We have a large selection of books, comic books, audiobooks, digital books/cards and PlayStation, Wii and Xbox games, as well as DVDs, CDs, periodicals, newspapers and music.
We also lend DAB radios and playback equipment for films, audiobooks and music.

Opening hours
Monday, Wednesday and Friday 11.30–15.30.
​Tuesday and Thursday 11.30–17.30.


Book trolleys
Every Monday, Tuesday and Thursday we visit the departments with our book trolley. If you would like to borrow something but are unable to make it to the library, feel free to contact us during opening hours, and we will deliver the requested material to you.


Computers and printers
The library has a public computer and printer/photocopier. Patients and next-of-kin are welcome to use the internet, do their online banking, print off plane tickets etc.


Visual art
We also lend visual art. Please contact us for more information.
 

Pharmacy

​There is a pharmacy in the foyer of the main hospital building (Sentralblokka). This is a public pharmacy operated by Sjukehusapoteka Vest.

Read more about this

Visiting times

​Ordinary hospital visiting hours are between 17.00 and 20.00. Most departments are also able to welcome visitors outside these times. We ask that visitors show consideration for other patients by going to the day room, for example.

If a patient is too ill to leave the room, we kindly ask that you arrange any visits outside normal visiting hours with the staff in the department in advance.

Wireless Internett

All patients and visitors can use free wireless internet in most areas of the hospital.

Gjest.ihelse.net is a wireless network for visitors, patients and staff.

How to connect to our guest network:

  1. Connect to the wireless guest network (gjest.ihelse.net)
  2. A browser should open automatically. (If the login window does not appear, try to open the browser manually).
  3. Read the terms carefully.
  4. Press "Accept" when you have read and understood the terms.

The login takes place automatically on units after the first login, as long as the account is active. It will only be necessary to log in once per unit per 31 days.


​​Did you find what you were looking for?