bilde:ansatt jobber på laboratoriet


During the Covid-19 pandemic, regulations on infection preventative actions have been taken to avoid the contamination of all patients within all of our hospital locations. 

Information about vacc​​​​ination in Polish, Lithuanian, Romanian, Arabic, Somali, Russian, and Tigrinya​

Vaccine provides very good protection against becoming seriously ill. See information from the hospitals in Westen Norway here: 

Information films in Polish, Lithuanian, Arabic, Somali and Tigrinya

In these short movies staff from the hospital explain the infection control measures at the hospital. 

Info hospital corona Polish from Haukeland University Hospital on Vimeo.

Info hospital corona Lithuanian from Haukeland University Hospital on Vimeo.

Info hospital corona Somali from Haukeland University Hospital on Vimeo.

Info hospital corona Arabic from Haukeland University Hospital on Vimeo.

Info hospital corona Tigrinya from Haukeland University Hospital on Vimeo.

Before attending your appointment​

  • Have you been diagnosed with coronavirus infection (Covid-19) or are you awaiting test results? 
  • Have you been in close contact with a person with coronavirus infection (covid19) for the past 10 days? 
  • Have you been travelling abroad for the past 10 days? 
  • Have you had one or more symptoms below recently occurring in the last 10 days? 
    • Fever (body temperature above 38 degrees Celsius) 
    • Coughing 
    • Dyspnea 
    • Decreased sense of smell and/or taste

Questions in different languages

The form is available in different languages:

If you answer yes to one or more of the questions, you must contact the hospital as soon as possible to ensure that your appointment can be completed in a way that is safe for you and others. The consultant in charge will consider an alternative method of conducting the appointment if appropriate (e.g. telephone or video consultation).

Hospital visits by appointment

Temporary suspension for public visits to the hospital has been lifted from 22 February. Due to the covid-19 pandemic, Helse Bergen has ongoing regulations on public visits to the hospital. If you plan to visit the hospital, you must follow the current visiting routines.

Regulations on public visits to the hospital

  • You should not have any symptoms of a respiratory infection
  • All visits must be clarified with the relevant department prior to arrival at the hospital
  • Only 1-2 visitors are allowed at a time
  • Each visit is allowed for a maximum of 30 minutes
  • Visits must take place during visiting hours
  • You should not visit the hospital if you are currently self-isolating, or need to restrict your movements.
  • You should not visit the hospital while you await your test results
  • If you have been travelling abroad, you can not visit the hospital until 10 days upon homecoming
  • Visitors must perform proper hand washing upon arrival at the hospital. This also applies for outdoor visits.
  • Visitors should walk directly to – and from the patient`s room. If the patient doesn`t have a private room, the visit should be arranged othervise
  • Visitors should keep a space of 1 meter (at minimum) to healthcare workers, all patients, and other patients`next of kin.Visitors should not bring any food to the hospital, or use any kitchen facilities within the hospital
  • The patient should perform proper hand washing or disinfection when the visitor(s) leave the room.
  • All visitors should perform proper hand washing or disinfection upon leaving the hospital
  • As part of the coronavirus tracking system, all hospital visitors who develop symptoms of covid-19 and are tested, should inform the test personnel about their visit to the hospital

Helse Bergen strives to specifically facilitate for hospital visits to: 

  • Critically ill or dying patients
  • Patients with long-lasting hospital stays
  • Paediatric patients
  • Relatives are children 
  • Partner during and after childbirth.

In need of assistance to the hospital

During the coronavirus pandemic, we want as few people as possible into the hospital to prevent infection. Only patients in need, may bring one (1) companion.

Please attend your scheduled appointment

It is important that you show up in due time for your appointment. You may need extra time to answer the questions upon arrival and locate your appointment facilities. However, it is important that you don’t spend more time at the hospital than necessary. Please, do not be late for your appointment, as this may cause unnecessary delays.

Rescheduled appointments

Because of the coronavirus pandemic situation, your appointment at the hospital may be rescheduled. If so, you will be contacted by telephone, or mail. If you experience any discomfort, or deterioration in your condition while awaiting your rescheduled appointment, please contact the department in charge of your appointment, (see details of contact information in your admission letter) or local doctor (fastlege).

Consultation via telephone or video

Your appointment may be conducted via telephone or video (tele-medicine) if your physical presence is not required. If so, you will be contacted for more information.

Contact information for further information

  • The Norwegian Directorate of Health’s information line: 815 55 015
  • If you think you are infected bt the covid-19-virus, please contact your family doctor or call: 116 117.
  • Haukeland University Hospital patients can call the unit (avdeling) where they have their appointment. You can find the phone number of the relevant unit in your appointment letter, or by looking up the unit on our website.

Information about the corona situation

Bergen Municipality: 

The Norwegian Directorate of Health:


The Norwegian Institute for Public Health:


Information about the coronavirus (available in multiple languages)

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